MTR
MTR - Server Connection Issues
- Download the WinMTR program.
- Extract the downloaded archive and run the program.
- In the
hostfield, enter the IP address of the server you are having issues with and clickStart.

- After a few minutes, stop the test and attach a screenshot from the program to your support ticket.

- Find your public IP (you can use, for example, whatismyipaddress) and include it in your ticket.